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Introduction In general, a successful mobile banking product will provide more than an attractive front end (i.e., user interface) that displays users’ current balance(s). Rather, it is a product built upon trust. Users typically rely on their mobile banking app to perform multiple functions, including checking direct deposit salary payments, moving money between different accounts, […]

Introduction For fintech startup founders, the initial focus of app development is on tangible, visible components: an idea product, onboarding screens, payment workflows, planning roadmaps, and launch times. These projects certainly have tremendous importance in the overall success of a fintech business. However, in reality, the most difficult-to-solve problems encountered during development are predominantly caused […]

Introduction The way that you develop your fintech app should be adapted for launch in a regulated environment. Compliance should not be added as a new workstream halfway through the delivery process. Also, you should never wait until just before launching your app to make compliance-related decisions, as making compliance-related decisions late in the delivery […]

Introduction Recovering from a delayed launch is possible; however recovering from production problems, such as a payment issue (bug), a broken KYC flow, or an update failing in production, is much harder. Founders and product leaders alike are faced with this overwhelming task of how to ship software quickly and remain competitive while maintaining user […]

Introduction The timeline, or at least the perceived timeframe for developing a fintech app Development, is probably the first question that founding team members will ask when they think about developing a new fintech product – “What is the estimated length of time/effort?”, which doesn’t help much because there are so many variables that affect […]

Introduction When users first use an app, they may exhibit forgiveness for the app’s early stage; forgiveness can extend to missing features, basic dashboarding functions, and sluggish onboarding processes when a user’s understanding of why/detail around this exists. In contrast, users seldom show forgiveness when faced with uncertainty about how/where their money is being handled, […]